Sha Prime reserves the right to amend this Policy at any time. This could be to reflect new services and products that are offered or to comply with new laws and regulations. After updates to the policy you understand that your continued use of the services will be subject to the new policy. What personal data we collect
When you use Sha prime either through online or application we collect the following information:
• Account set-up information: This information will consist of your first name, surname, Business name (if applicable), email address and your account password.
• Personal information: This will consist of your name, home address and date of birth. This is to enables us to send your products to you as well as special offers and vouchers.
• Payment information: This will consist of your payment card details, card number, expiry date, name on the card and your billing address. This will be used only for the payment of services you request.
Certain products and services provided may ask additional information such as: Information required for car rental, hotel preferences and product specifications.
At any time you may refuse to give us any of your personal data however some services/products may not be able to be provided without this information.
Should you want to by a product for someone else we may require some of their details. Should this be the case you will need to ask permission from this person before disclosing their information to use.
We automatically obtain information from you when using our services such as IP address and browser software.
We will retain your personal data all the time you have an active account with Sha prime or are using its services. If you close your account we will store your data securely for record in accordance to legal storage requirements.
How we use your data
We use your personal data for the following purposes:
• To create your account and log in details, this is a requirement for Sha prime in order to pay for its services and products. This will monitor your purchases and enable you to see through your account past purchases.
• To validate payments and prevent any fraudulent activity.
• For Sha prime maintenance and improvement purposes, this is to analyse how you and other customers interact with the website/application to enable us to adapt the service to provide the best experience for customers
• In order for Sha prime to comply with legal rules and regulation and to enforce our agreements where needed. This may be necessary for Sha prime to meet regulations that it must comply with.
• To create vouchers, discount codes, offers or other promotional materials.
• For customer service purposes such as responding to an enquiry in order to provide the best experience for customers.
When and where do we disclosure your personal data
• When booking a hotel room or a car rental we will disclosure certain information with the hotel and/or rental company to complete your reservation. These companies may use this information to contact you should anything need to be clarified or any issues arise.
• With third party sellers or service providers that are necessary to fulfil your purchase order/reservation booking. For example to the company that is manufacturing the product you have ordered.
• In order for Sha prime to comply with any contractual obligations and to validate any offers, discounts or vouchers.
• Third parties that provide services for us, for example payment gateways, marketing and fraud prevention agencies. These companies are only allowed to use your information for the purpose we use them for and no other purpose.
• Business partners of whom sell their products or services on our website/application.
• In the event of a subpoena, legal summons or other legal request, we will share your information to defend again legal claims or if otherwise legally requested.
You will be given opportunities to receive messages/email with offers, letters, newsletters and updates of products and services. Your personal data will be used in order for us to contact you and make offers that would be suit your needs. At any point there will be an option for you to be able to unsubscribe for these updates.